Online Privacy Policy Agreement

Leal Family Group LLC | LFG Life & Health Insurance Agency

Privacy Policy

Leal Family Group LLC (LFG Life & Health Insurance Agency) values your privacy. This Privacy Policy ("Policy") explains how we collect, use, and protect personal information from visitors to our website or users of our online services.

Our commitment is to meet—and whenever possible, exceed—current privacy standards while maintaining the highest level of transparency, professionalism, and trust.

Updates to This Policy

We may update this Policy at any time. Please review this page periodically to stay informed.

If significant changes are made to how we use your information, we may notify you by email and provide you with the option to consent or decline where required.

Scope of Policy

This Policy applies to Leal Family Group LLC and governs all data collection and usage by us.

By using www.lealteam.com, you consent to the practices described in this Privacy Policy.

We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their privacy practices.

Information We Collect

We may collect:

• Personal Information voluntarily provided by you, including your name, email address, phone number, mailing address, and billing information when requesting services or completing forms.
• Non-Personal Information such as browser type, IP address, operating system, website activity, and demographic information.

We only collect personal information knowingly provided by you through forms, communications, surveys, consultations, or service requests.

Why We Collect Information

We collect your information in order to:

• Provide and improve our services.
• Respond to inquiries and service requests.
• Communicate regarding products, promotions, or surveys with your consent.
• Customize and improve user experience.
• Comply with legal and regulatory obligations.

Information is retained only as long as necessary based on legal, contractual, operational, and compliance requirements.

Use of Information

Leal Family Group LLC does not sell, rent, or lease customer information.

Your information may be used to:

• Operate and improve our website and services.
• Provide customer support.
• Inform you about new products or services.
• Conduct surveys and research with your consent.
• Maintain compliance with insurance and regulatory requirements.

Disclosure of Information

We may disclose information only under the following circumstances:

• To provide services requested by you.
• With your explicit consent.
• As required by law, subpoena, court order, or regulatory authority.
• To auditors, compliance officers, or regulators bound by confidentiality.
• To protect the rights, safety, security, and property of Leal Family Group LLC.

Non-Marketing Communications

We may contact you for non-marketing purposes including account notifications, security alerts, appointment confirmations, service updates, compliance notices, or policy-related communications.

Children's Privacy (COPPA Compliance)

Our website is not directed toward children under the age of 13. We do not knowingly collect information from children under 13 years old.

If such information is inadvertently collected, we will promptly remove it from our records.

Your Choices (Opt-Out)

You may opt out of promotional communications by contacting us at:

lfg@lealteam.com

To unsubscribe from third-party communications, you must contact those organizations directly.

Data Security

We take commercially reasonable measures to protect your information, including:

• Encryption of sensitive information where applicable.
• Restricted employee access to confidential information.
• Secure servers and system protections.
• Ongoing monitoring and security safeguards.

Acceptance of Terms

By using our website, you acknowledge and accept the terms of this Privacy Policy.

Continued use of this website following policy updates constitutes acceptance of those changes.

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GDPR Disclosure

Where applicable, we take reasonable steps toward GDPR compliance, including data protection practices, vendor oversight, and breach notification procedures.

For additional information regarding GDPR, please visit: https://gdpr.eu